Above and beyond
Great advice that spans well outside the standard “do’s” and “don’ts” to keep your contact center fresh and ready to compete in every fierce industry!
trending up via Apple Podcasts · United States of America · 12/05/19
More reviews of Advice from a Call Center Geek!
Advice From Call Center Geek Podcast is my go to for all Call Center Content. From the individual Rep up to CEO of the Call Center, there’s information to help you grow and as a Manager I found the information invaluable.
CarlXKenzo215 via Apple Podcasts · United States of America · 05/08/22
Tom delivers value on every single episode. I’ve listened to most contact center podcast and this is the one you want!
JuSchaaf via Apple Podcasts · United States of America · 02/22/21
Last month, I was hired as a supervisor for a centralized call center for a local hospital in Portland, OR. I worked in a call center before, but never supervised. I like what you said in one of your podcasts—just because a person was good in the call center, doesn’t mean they could be a good...Read full review »
msjdn7 via Apple Podcasts · United States of America · 02/26/20
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