“I haven’t been a longtime listener but I promise I make sure not to miss an episode now. I find so many common situations that you discuss. I’ve been in the call center industry over 30 years and when I listen to some of your situations I feel like I’m still green. I always say learn at least one...”Read full review »
Rgarrison in Troy, Mo via Apple Podcasts ·
United States of America ·
09/14/19
“I've been in Call Center Ops for 20+ years, and learned some new tips from the segments, as well as now have a better understanding of the trends in the industry. Thanks for sharing your experience Tom, and having such engaging guests. Keep up the good work!”Read full review »
Marcusgirl3 via Apple Podcasts ·
United States of America ·
04/05/20
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