Great Podcast!
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“I've been in Call Center Ops for 20+ years, and learned some new tips from the segments, as well as now have a better understanding of the trends in the industry. Thanks for sharing your experience Tom, and having such engaging guests. Keep up the good work!”Read full review »
Marcusgirl3 via Apple Podcasts ·
United States of America ·
04/05/20
More reviews of Advice from a Call Center Geek!
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“Pretty cool podcast”
Dsgb1680 via Apple Podcasts ·
United States of America ·
01/01/19
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“Tom does an amazing job of being honest while sharing his expertise. It’s great to hear him hit on a strong variety of relevant topics. His openness and generosity is invaluable. As an executive of call center management myself, his voice is definitely that of an expert. Keep up the great work...”Read full review »
Mikey Rocco via Apple Podcasts ·
United States of America ·
03/15/21
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“As a customer, I enjoyed this episode. Good customer service is as much an art as it is a science, and False Hustle seems to hit the nail on the head.”
Fine w Mac via Apple Podcasts ·
United States of America ·
09/07/24
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