Welcome to First Flight, a new podcast by FlightGlobal, hosted by Amber Elias. In each episode, we will be speaking with CEO’s, experts and innovators from across the aviation industry; covering topics including airlines, defence, manufacturing and airports, to travel, world events and sustainability. Join First Flight as we explore the length and breadth of a global industry. First Flight is a production of FlightGlobal, and is executive produced by Amber Elias.
In this episode, Matt Round discusses how the passenger experience will be redefined in years to come, what the next technological advancement for in-flight entertainment looks like and why good design is the first point of impact for customers.
Round joined Tangerine in 1996 and now as Chief...
Published 05/17/24
In this episode, Rami El-Dahshan discusses how airport lounges are at the forefront of excellent customer service, what luxury looks like to passengers now, and how airport experiences will develop in the future.
Rami El-Dahshan joined Virgin Atlantic over six years ago from British Airways and...
Published 05/02/24