The great coach John Wooden said, “True leaders accept responsibility for the outcomes of their decisions and actions.” And leadership expert, John Maxwell stated that, “A leader who doesn’t take accountability for their actions is like a ship without a captain.” While we know that accountability is important, we don’t always know how to make it the cultural norm in our organizations. So take some personal responsibility to listen as Scott and I welcome best-selling author and leadership coach, Paul Batz to discuss Building a Culture of Healthy Accountability on Episode 633 of the Winning at Selling podcast.