In this episode of PING, Andre Geldeblom from APNIC product development (https://blog.apnic.net/author/andregelderblom/)discusses how APNIC is measuring user experience, satisfaction and engagement with the "Orbit" (https://orbit.apnic.net/news-feed/)system we deployed to provide web services integrated with email.Andre discusses the different motivations and mechanisms we're using at APNIC to understand "UX" and how this integrates in our planning to deliver "value for money" to the APNIC community.Read about the different motivations and mechanisms we’re using at APNIC to understand “UX” and how this integrates in our planning to deliver “value for money” to the APNIC community.* Upcoming changes to MyAPNIC (Andre, October 2022) (https://blog.apnic.net/2022/10/14/upcoming-changes-to-myapnic/)* how APNIC is implementing your feedback (Dale, September 2022) (https://blog.apnic.net/2022/09/09/how-apnic-is-implementing-your-feedback/)* Improving Accessibility at APNIC (Dale, August 2021) (https://blog.apnic.net/2021/08/18/improving-accessibility-at-apnic/)* APNIC help centre now live (Andre, February 2021) (https://blog.apnic.net/2021/02/16/apnic-help-centre-now-live/)* Help APNIC create better products and services (Dale, September 2020) (https://blog.apnic.net/2020/09/08/help-apnic-create-better-products-and-services/)The views expressed by the featured speakers are their own and do not necessarily reflect the views of APNIC.