ESG: What Isn’t Being Talked About ESG has, to put it mildly, been a hot topic within financial services in recent years, but in our latest podcast episode Duncan Higgins from Sustainable Trading argues that while much of the focus has been on products or processes that are ESG-friendly there are myriad of ways that operational processes could also be improved on this front. He goes on to talk about the need to define ESG best practices for the industry, why change needs to be driven from both the top-down and the bottom-up and how firms can avoid initiatives in this area becoming simply “tick-box” marketing exercises.