Charlie Wait, Jr. was born with a rare heart condition and had emergency surgery as a baby. He is now the president of Adirondack Trust Company, a bank that has been part of Saratoga Springs, NY’s history since 1901. In this episode of A Place of Yes, Wait opens up about his personal struggles with grief and how the bank works with their customers as they also experience grief – specifically by providing excellent customer service,  He also takes listeners behind the scene of what it’s like to be a fourth generation banker – including more details about what they found when they opened up a time capsule in 2016. Learn more about your ad choices. Visit megaphone.fm/adchoices