Whether you're looking at 2024 with aggressive growth goals or simply trying to maintain your existing trajectory, one thing's for sure: It's about more than top-line revenue. No matter what your agency's size, maximizing your profitability is a key part of thriving (or even just surviving in 2024). That's why I'm excited to share my conversation with Megan Bowen, Chief Operating Officer at Refine Labs.  Megan was the very first guest speaker on our Agency Life webinar series and this conversation was too relevant to this time of year not to share. In today's episode you'll learn: How to leverage "time studies" to uncover inefficiencies How to stagger client onboardings to match capacity and client needs How to adjust your pricing model as your services evolve Resources mentioned in today’s conversation: Connect with Megan on LinkedIn Watch the video replay (complete with slide deck) of this conversation: Mastering Agency Profitability: People, Process, and PricingWant to get more content to support your agency life? Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife. This podcast is brought to you by Teamwork.com.