Episodes
This week: Thanksgiving travel recap; Can't Make This Up covers "dog food" in China Eastern Business Class & Striking an anti-strike law; New Saudi passenger rights; Problems with the author's ideas in the book: Why Flying is Miserable & How to Fix It; Was there ever a Golden Age of travel? Listener Q: Is the SWA model broken?
Published 11/29/23
This week: Rick Cotton, Executive Director, Port Authority of New York & New Jersey; AMS slots update; Focus on the safety report & FAA training; Passenger ordered to pay for flight disruption/diversion; Listener Q: Do airlines shop around for better fuel prices?
Published 11/22/23
This week: Ben & Scott go in depth on next generation airplanes; United loyalty program revisions; Some business travel numbers; SUX and other interesting identifiers; Listener input on premium seat value.
Published 11/15/23
This week: Ginger Hardage, Fmr SVP of Culture & Communications at Southwest Airlines/Founder of Unstoppable Cultures; Is ATC ready for the holiday season? JetBlue loses $153MM, is frozen out of AMS, and Spirit merger trial gets underway; SWA potential expansion in Dallas; Listener input: Sun Country, Scott Kirby & ULCC statements.
Published 11/08/23
This week: Jeff Tolkin, Co-CEO, World Travel Holdings, Michael Whitaker confirmed as FAA Administrator, Spirit blames discounted fares for Q3 loss; Southwest makes significant schedule changes; The Alaska off-duty pilot incident; Qatar Airways' "Chief" resigns; Listener Q's: Industry employment potential & Ben's reaction to Chris Sloan's Air Inuit report, and a term paper help request.
Published 11/01/23
This week: Chris Sloan takes us aboard Air Inuit; Also: Increasing industry financial pressure; Airlines stocks taking a beating; Ed Bastian's SkyMiles modifications; Listener Q re: DOT Air Travel Consumer Report & regional carrier on time performance.
Published 10/25/23
This week: Mark Nasr, EVP of Marketing/Digital, Air Canada & President of Aeroplan; Air service in Tel Aviv; Middle East ramifications for travel; Delta's increased profits; Beond Air launches; Support for scheduled charter carriers; Boeing deliveries off pace;  Listener Q re: Price gouging, Newark Terminal A; Aviation Manhattan Project committee.
Published 10/18/23
This week: John Heimlich, VP/Chief Economist at Airlines for America; Scott's passport renewal; Pratt & Whitney engine selected for NASA project; Is Hydrogen the aviation fuel of the future? Price points on upgrades; Listener Q: United's large aircraft order, United / AA battle for Chicago, fleet planning.
Published 10/11/23
This week: Steve Dickson, Fmr. Administrator, Federal Aviation Administration; Delta CEO Ed Bastian says SkyMiles changes went too far; Spirit & Frontier announce larger than expected Q3 losses; Future of low cost carrier business model? John Redmond resigns as Allegiant CEO & Founder Maury Gallagher returns in position; Alaska & JetBlue offer Delta status matches; Scott quotes Taylor Swift lyrics; Listener Q: Is SWA 50% off sale a sign of trouble?
Published 10/04/23
This week: Chris Sloan reports on the unique history of Braniff; Plus: Impact of shutdown on an already unacceptable FAA understaffing situation; Southwest's Bob Jordan goes to Denver; NYT reporter David Brooks' $78 Newark lunch; Listener topics: Odds of SWA pulling out of Oakland, "Slots" at EWR.
Published 09/27/23
This week: Dave Holtz, Chairman of Operations, Wheels Up. Also: Attention Media! It wasn't a "plunge"; Big changes to Delta's frequent flyer program - who might benefit? Austin TX announces 10 year expansion plan; American, Frontier, JetBlue cut earning estimates; Smaller airlines running late more often; Pilot commuting & related issues.
Published 09/20/23
This week: Scott Mayerowitz, Founder, GlobeTrotScott Strategies; Remembering 9/11; Michael Whitaker nominated for FAA Chair; Delta hires Tom Brady; SWA, United, Alaska fuel price warnings; Qantas CEO retires abruptly, Potential FAA rulemaking would hurt charter operators; Listener input: Saturday night stay requirement still alive.
Published 09/13/23
This week: The Zozobra eliminates gloom; Flight caps for different reasons in Mexico City and at Schiphol Amsterdam; American's $4M fine for tarmac flight delays; Delta thriving at LAX and elsewhere with strong investment strategy; Allegiant adds Johnny Walker Blue to the menu. Listener input on Flight Attendant training, threats to safety and jobs from robot pilots.
Published 09/06/23
This week: Special Report - Scott McCartney on the critical need for a "Second Manhattan Project" to improve the FAA, ATC safety & staffing problems, utilize the trust fund, and more; Plus Ben & Scott discuss: Turbulent weather patterns across America; Fares & fees in a Spirit/JetBlue post merger world; NY Times comprehensive story on near misses; Listener Q: Why is public anger stronger towards airlines vs other industries?
Published 08/30/23
This week: Candace McGraw, CEO, Cincinnati/Northern Kentucky International Airport (CVG); Mexico's new government owned & army operated airline ready for takeoff; Delta $20k pilot training incentive; "Pibot" - the humanoid robot that can fly an airplane; Listener Q's: A shortage of maintenance technicians?, Ben & Scott address a Spirit pilot's concern about management focus in time of potential merger.
Published 08/23/23
This week: Celebrating 200 episodes! Our Guest is Doug Parker, Fmr CEO, American Airlines; Also: Hawaiian, Southwest, & others respond to Maui fires; NTSB report on United flight rapid descent; SWA starts offering free same-day flight changes on all fares; Listener Q's: Frontier's annual pass program odds for success? How are prices set on a new route?
Published 08/16/23
This week: Susan Carey, former Aviation Industry Reporter, The Wall Street Journal; JetBlue, Spirit earnings update; Southwest pilot compensation; Spirit and JetBlue shares drop, is need for merger increased? Listener Q's on checked/carry-on bag fees, discrepancies on data sources, and could reducing executive pay help relieve the pilot shortage?
Published 08/09/23
This week: Colby Harvey, Founder/CEO, Ultraview; Alaska and other earnings; a Q3 softening coming? Southwest: RASM drops, higher labor costs, CEO Bob Jordan says demand is still very strong; United cuts flights at Newark; Avelo and Breeze operating results; Listener Q's re: Where to reinvest profits during good times; Charters in the US vs Europe.
Published 08/02/23
This week: Jens Kuhlen, President North America, Gategroup; The hot topic of Delta 555; Positive earnings at American & United; AA matches United pilots new contract rates; House bill raising pilot retirement age goes to Senate; Listener Q's on Delta Amex loyalty program revenue; What are the benefits of the Air France-KLM Merger? Advice on meltdown mitigation?
Published 07/26/23
This week: Khalid Usman, Partner, Oliver Wyman; Also: Earnings Season; Delta sets record - CEO Ed Bastian is bullish on continued travel volume; AA / JetBlue Northeast Alliance ends but what about the Spirit acquisition? JAL's "Any Wear Anywhere" clothing rentals; Listeners: update Hertz EV rental policy, time for a LCC within an airline again?
Published 07/19/23
This week: Rick Schifter, Senior Advisor, TPG Capital; Joseph S. Murphy Service to Industry Award recipient Ben Baldanza's reflections on learning from and working with top industry leaders and Scott's reflections on covering them as a journalist; Listener Q: Why no taxibots?
Published 07/12/23
This week: Joanne Young, Managing Partner, Kirstein & Young; DOT Office of Inspector General scathing report of deficiencies and huge understaffing levels; USDOT Sec. Pete Buttigieg denies FAA fault for issues; United's turn for operational issues; Listener Q on fleet utilization.
Published 07/05/23
This week: Can premium leisure travelers replace business travelers? Challenges at NYC area airports; Record number transatlantic flights over past decade; Listener Q's on EASA type ratings, and why did Alaska retire so many Virgin America airplanes? (photo: Eze, France)
Published 06/28/23
This week: Charles Duncan, President, Norse Atlantic Airways; Initial summer travel results; DCA perimeter rule talks heat up; Lots of policy making this summer; JetBlue's new livery; JSX CEO Alex Wilcox responds to listener comments, and additional listener input on 1500 hour rule.
Published 06/21/23
This week: Azim Barodawala, Co-Founder/CEO at Volantio; American changes attitude toward business travelers; United's Scott Kirby declares business travel recession; Delta rolling out a wheelchair accessible seat structure; Additional listener input on luxury airlines viability.
Published 06/14/23