In this episode, we sit down for another conversation with the U.S. Chemical Safety and Hazard Investigation Board (CSB). This time, Molly and Jo talk with Supervisory Chemical Incident Investigator Lauren Johnson, Chemical Incident Investigator Melike Yersiz, P.E., and Video Producer and Public Affairs Specialist Shauna Lawhorne. We discuss how each CSB employee ended up at the agency, what a company can expect when the CSB comes to investigate an incident, some examples of how and when subject matter experts are used to assist with investigations, what has most surprised each of them during the course of their investigations, and how recommendations are tracked and managed. Then we get to ask everything we've been wondering about the CSB videos; how the CSB decides which investigations get a video, how they condense the investigation's material down, some details about the iconic narrator, and more. A heartfelt thank you to all three CSB guests for their appearances on this episode, and to CSB Communications Manager, Hillary Cohen. To learn more about the CSB, please visit csb.gov, and if you haven't already be sure to check out our previous episode with the CSB: "Episode 101 - Conversations with the CSB - Part 1". To learn more about the CSB's accidental release reporting rule, and to access the published data, visit https://www.csb.gov/news/incident-report-rule-form-/. --- Send in a voice message: https://podcasters.spotify.com/pod/show/amplifyyourprocesssafety/message