In order to survive and remain relevant, traditional banks need to change fundamentally and transform from product verticals to customer centrals. Personalized offerings, led by deep customer insights, as well as speed and agility of adoption are of the essence to build back meaningful engagement...

Is the legacy IT infrastructure the true millstone hanging on banks’ necks, which causes banks to avoid urgently needed digitalization action? In this episode I am joined by my colleague and lead on Digital and Technology in Financial Institutions, Jürgen Rogg. 

Banks must urgently change their mindsets about how they use data and analytics – or soon risk going the way of the dinosaurs