The focus of this solo episode is your verbal communication skills and common blocks that get in the way of you being a confident and capable communicator. This episode is part of our theme for March. It’s the ‘Power Skills’ impact and insight zone. Power Skills are your supercharged soft skills and in my world, there are ten key Power Skills that I focus on in my training, coaching and speaking. In this episode I’m sharing the Top 10 Communication Blocks that can impact your relationships with your peers, your manager and other people you work with. I remind you of the practical tips and strategies I’ve shared before. Listen to the following episode for more info on this topic #55 How To Approach Difficult Conversations - Steps for Executive Assistants You can find more information on the SBI framework here: https://www.mindtools.com/pages/article/situation-behavior-impact-feedback.htm You can read more about Petrea King's approach here: https://www.flyingsolo.com.au/live-smarter/make-difficult-conversations-easier Connect With Me: - Share your thoughts and takeaways from this episode on our social media platforms. You can find The Linchpin Assistant on Instagram and LinkedIn. - Join our community of Lovely Loyal Listeners (LLLs) by hitting follow/subscribe (and make my day by leaving a review).  Thank you for joining us on Assist With Impact.