On this Episode of the Big Picture Business Podcast, we're talking all about Customer Retention Strategies. Throughout our careers, clients have consistently asked for ways to retain their customers, rather than market to new ones. Which makes sense, because if you've been in business for awhile you'll know that spending marketing dollars on new clients can get extremely expensive. So in this episode, we share a few strategies that we teach our clients on how to keep your customers coming back again and again. Other discussed on this episode: • Does your business model support repeat customers? • How to offer incentives to existing customers • When and how to add a personal touch to your business • Educating your buyers • Setting up systems and automations to free up your time • How to leverage your social proof .....and SO much more! – Interested in changing web hosts or in need of one? We recommend WPX Hosting! Click here: WPX hosting sign up Be sure to check out the awesome company we mention in the episode: Scavenger Want to connect with Dominica and Rory or be a guest on the show? Visit bpbpodcast.com