In this interview, we speak with Dr. Michelle Supper, a senior advisory executive architect at Service Now. In this role, Michelle consults with a wide range of enterprises and their enterprise architecture practices to help them with their digital transformations. In this session, Michelle draws on her wealth of experience and gives her insights on how EAs can have the most impact on a company's digital transformation journey, in the particular the subtle and oftentimes overlooks the role of EAs in translating the vision and the needs of a transformation between all the layers of a company - from the C-Level on down