Internationally recognized expert in operational and cultural transformation, president and founding partner of The Klapper Institute, and author of The Q-Loop: The Art & Science of Lasting Corporate Change, Brian Klapper describes the challenges faced by change leaders and offers a practical and proven alternative change management process. Brian Klapper presents the Q-Loop concept of change, as a holistic method that engages and includes ideas from all areas of the organization. While many change leaders approach the concept of change with their own ideas, Brian Klapper turns the process on its head, and draws on the experience, ideas, and wisdom of front line employees. In a time when 70 percent of change initiatives fail to achieve their goals or to last at all, the Q-Loop presents a comprehensive methodology that engages people in a collaborative process. Brian Klapper shares ideas that go beyond the usual strategy and theory, and demonstrates how to put in change into action effectively, and for the long term.