In this episode, we take a hard look at the cult of hyper-efficiency in contemporary capitalism and the impact it has on companies as well as individuals. As consultants, we are often called in to help organizations and people become more "efficient". Usually, that means eliminating lots of things. Many of the biggest management fads of the past few decades reflect this trend: just-in-time management, zero excess inventory, 6 Sigma defect correction, dynamic or surge pricing. But while efficiency may be gained through these exercises, something even more valuable is lost. Companies, like people, need periods of restoration, rest and renewal to operate effectively over the long term. This show discusses how important it is for organizations and individuals to regularly recharge their batteries, build in buffers and breaks, and plan to have intentional slack in the system. This is especially true for people who make up these companies; much as we hate to admit it, we simply aren't machines. But in today's hyperactive, hyper-connected world, it’s become hard work to take it easy. We spend a good part of this program arguing that it makes great economic sense to push your organization at less than 100% capacity. As individuals, we also need to learn that taking care of yourself is an investment, not an indulgence. So tune in to this episode and we bet that you'll have a whole new set of good reasons to keep that dinner date with your old college friend or make that 5:30 pm boot camp class. Over the long term, you and your company will be more efficient for it...