Charlotte Ellis Maldari is the founder of Kaffeen, an online platform dedicated to assisting design agencies in scaling their businesses. Kaffeen achieves this through accessible, cost-effective, and results-oriented resources. Since its establishment, Kaffeen has successfully aided over 900 agencies globally, furnishing them with tools for proficient lead generation and streamlined automation. In this episode, Charlotte imparts valuable insights into the significance of robust lead generation systems and their potential for automation to enhance effectiveness. We delve into the prevalent marketing and sales challenges encountered by design agencies, and Charlotte shares her perspective on the mantra of 'seeking completion, not perfection'.