Welcome to "Soft Skills for Leaders," the podcast where we explore the critical skills needed for leadership. In this episode, our host Lisa Evans sits down with resilience expert Michael Licenblat, author of "Pressure Proof," to delve into the importance of resilience in business. Michael...

Uncover the essential human skills that drive exceptional leadership and discover the empowering impact of coaching on team development and capability improvement. My guest is Paul Skewes who is a seasoned leadership development coach, and he partners with mid to senior-level leaders to enhance...

I'm excited to bring this episode of Soft Skills for Leaders to you today.  My guest is Ron Kaufman, a global leader in the service industry and the author of "Uplifting Service". Ron is one of the world's foremost authorities on customer service, and building strong service cultures. His...