Operational Excellence at its best!
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“To achieve greatness in any business - you must get the basics right! After over 20 years in the contact center industry - it still astounds me that to date ever so often I need to remind my clients - that back to basics is necessary to move forward.
The Business Infrastructure Podcast offers insights, tipps and actionable steps every business can take and implement straight away!
A must for any COO - passionate about Operational Excellence!”
Marianne Rutz via Apple Podcasts ·
Great Britain ·
06/22/20
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“Alicia and her guests focus on a subject that many entrepreneurs & small business owners “forget” to focus on when they’re building their businesses.”
JohnFS via Apple Podcasts ·
United States of America ·
06/15/20
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“Such an excellent podcast. Alicia is a fabulous and insightful host. I always learn something that I can apply within my own organization. A must listen!”
Liz @ Ripple via Apple Podcasts ·
United States of America ·
06/10/22
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“Great Podcast!
I enjoyed discussing business strategy with Alicia. She is the consummate intellectual and awesome host! I can’t wait for our next discussion as she provides so much value to the business community.”
@keithscott213 via Apple Podcasts ·
United States of America ·
03/17/20
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