SEGMENT‌ ‌1 with Eileen Canney Linnehan,‌ ‌‌starting‌ ‌at‌ ‌0:00‌:‌ ‌ ‌ Have you ever heard of the Yips? Olympic athlete Simone Biles calls it the twisties. We all get them - when anxiety grips you so hard it freezes you. You know how to do it, you practiced it, but when the time comes, you can’t do it. Think of a basketball player who can’t make a free throw. Think of a business owner who freezes when they have to talk in front of anyone or have a difficult conversation. How do you overcome it? SEGMENT‌ ‌2 with Ryan Cantor,‌ ‌‌starting‌ ‌at 21:00‌:‌ ‌ ‌We need to recognize that there is a customer generational gap: small business owners struggle with communicating with various audiences. Do you call your customers, email them, or use social media? Visit Barry's Blog for complete show notes. The Small Business Radio Show is sponsored by AnswerConnect. AnswerConnect provides around-the-clock customer service support. Your customers are guaranteed to reach a real person every time they call. Get 50% off three months of their best value plan This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/3306444/advertisement