SEGMENT‌ ‌1, ‌‌starting‌ ‌at‌ ‌0:00‌:‌ ‌ ‌Do you ever think you’re the only one making any sense? Or have you tried to reason with your partner, employee or customer with disastrous results? Do certain people just rub you the wrong way? Did you ever feel in business that you were “surrounded by idiots”? Knowing how to communicate with your customers, employees, and vendors will be one of your keys to success. Thomas Erikson is a motivator, author and public speaker. His book “Surrounded by Idiots” is one of the world’s best-selling non-fiction books and has been translated into over 40 languages. SEGMENT‌ ‌2, ‌‌starting‌ ‌at‌ 17:45:‌ ‌ ‌Most people think they are bad a sales. What they are really not good at or what they don’t do is marketing and sales. How do you keep moving suspects and prospects through the sales funnel? Lindsay Wilson is the Sales Operations Leader at AnswerConnect. She has over a decade of experience in sales in different industries, including advertising, logistics, and real estate. She's a working mom with 2 boys, and works remotely from her home near Portland, Oregon. -- Visit Barry's Blog for complete show notes. The Small Business Radio Show is sponsored by AnswerConnect. AnswerConnect provides around-the-clock customer service support. Your customers are guaranteed to reach a real person every time they call. Get 50% off three months of their best value plan This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/3306444/advertisement