CSTG 170: Optimizing Customer Experience with Paul Redman
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Description
In this episode of Can't Stop the Growth, Chad Peterman is joined by Paul Redman, founder of Contractor Commerce, to discuss the revolutionizing impact of online sales and filter subscriptions in the HVAC and moving industries. Paul highlights a moving company's instant quote system and the shift in consumer behavior during major purchases. The conversation underscores the importance of speed in leading and providing a seamless online buying journey. Paul and Chad delve into the revenue potential and operational ease of filter subscriptions, sharing real-world examples and strategies for customer retention.
Additional Resources:
Chad on LinkedIn
Peterman Brothers Website
Paul on LinkedIn
Contractor Commerce Website
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