You think you could choose what text to add to that app button? Oh, and you only have 20 characters or less. Episode 27 paints the journey Risi took from an English Literature degree into the tech world of Creative and UX Writing. Risi explains the nuance and skills needed to succinctly capture the voice of the company in a way the user wants to hear. Different from other writing jobs, UX writing sits in a crucial position right on the product team, but UX writers must be able to creatively problem solve and collaborate with stakeholders throughout the company. Communication is crucial. Enjoy this fun and insightful conversation but and appreciate the effort that goes into the text on those pop-up buttons!