Condominium arbitrator and mediator, Colm Brannigan, discusses online dispute resolution with the editor of condovoice, Marc Bhalla, in the first of this 2 part podcast focused upon new trends and technologies assisting with conflict management and dispute resolution. Note: The link to the video Colm references in this podcast is available at bit.ly/ODRsample Podcast presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These audio presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances in order to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.