You might not realize it, but it's pretty important to be aware of how many hats you wear in your agency.  If you're not, it becomes that much harder to eventually get someone else to wear it.  Then you find yourself stuck in an endless, lopsided cycle of work-life balance that leads nowhere.  Maybe all it takes is to remove one or two hats a little sooner than you think.  Michael Cruz, owner of Foresight Insurance, talks about how he made sure to find help before he needed it.