One-Way Contracts
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Description
If you experience any technical difficulties with this video or would like to make an accessibility-related request, please send a message to [email protected]. What if consumer contracts were legally enforceable only against the consumers, but not against the business? The idea of "one-way contracts," to which consumers are bound but the businesses are not, is offered as a basis to explore alternative, non-legal consumer protections. Despite weakening legal protections of consumers, the one-way contracts regime has the potential to improve consumers' well being. In fact, in many area consumer contracts are already disguised "one-way contracts." The conclusion is that the focus among consumer protection advocates on enhancing access to, and the scope of, legal remedies may be misguided. Omri Ben-Shahar is Frank and Bernice J. Greenberg Professor of Law at the University of Chicago Law School.
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