The market for services is global, and many of us are used to having our issues fielded by someone in India. For decades, big companies in the US and Europe have set up global capability centers in India to handle back-office operations. In this episode, we hear from Chicago Booth’s Raghuram...
Published 05/22/24
New York Times columnist David Brooks’ latest book, How to Know a Person is about our ability to know others, and to make them feel valued and understood. In this episode, Brooks talks to Chicago Booth’s Nick Epley about how seemingly small, everyday interactions can significantly shape our...
Published 05/15/24