This episode features discussion about interesting customer TAC cases that were tackled this week by the Firewall team in Research Triangle Park, North Carolina. Rama Darbha walks us through a problem with CPU HOGS and SNMP monitoring on an ASA. Justin Betz discusses a DHCP-Relay problem caused by a NAT translation issue on a FWSM. Mike Robertson discusses a FWSM issue where a UDP network attack was taking place, and David White Jr. discusses how he determined what extra padding data was being added to ICMP packets that were so small they violated a RFC.