Can having an empathetic mindset be taught and lead to your business success? On this episode, Dr. Natalie Phillips spends time talking with Natalie Jark, a web design coach, consultant, and speaker who is dedicated to help people do good in this world by empowering businesses to do good through their work.   She talks about using an empathetic mindset and challenges you to dive deeper into identifying a persona in order to make a connection and deliver an experience for your customers. She has a facebook group called DOING GOOD ONLINE, which is a community for small business owners who want to DO GOOD. For more information about Natalie Jark, please visit: https://nataliejark.comhttps://www.facebook.com/natalie.jark/https://www.facebook.com/NatalieJarkUXhttps://www.facebook.com/groups/doinggoodonlinehttps://www.instagram.com/nataliejark/ Hosted by Dr. Natalie Phillips. Produced by Chris Lanphear for Loudspeaker. Hear more great podcasts at https://www.loudspeaker.fm   Follow Natalie: https://twitter.com/AudioDrPhillipshttps://www.facebook.com/drnataliephillipshttps://www.facebook.com/Connect4Excellencehttps://www.instagram.com/drnataliephillipshttps://www.instagram.com/Connect4Excellence   Follow Loudspeaker: https://twitter.com/heyloudspeakerhttps://www.facebook.com/heyloudspeakerhttps://www.instagram.com/heyloudspeaker