On this week's episode, Sachit (@sachitgupta) sits down with Regina Gerbeaux (@_rpgbx) to discuss how creative founders can find business operators, onboard them, and create action trackers that keep everyone on the team efficient and accountable. Regina is the executive coach for top-tier CEOs, Operators, and Investors. She is best known for her work as an operator scaling companies in size and revenue using the Mochary Method. Regina is also an excited founder of a bootstrapped music business she started in college that hit $1M of annual recurring revenue by the time she was 20. Tune in to hear Regina explain the primary role of a business operator, the resources they need to be successful, and how you can help them deal with the added stress of juggling multiple positions in the business. Follow our host, Sachit Gupta on Twitter and sign up for the Creators Collective Newsletter. Do you want to learn how to make a living as a creator? Check out the CreatorsMBA. [00:00] Introduction [01:11] Why creative founders need business operators [04:58] You don't have a company if you don't have people [08:12] How to find people who are an ideal fit for your culture [11:33] Don't underestimate the importance of great onboarding [17:39] Reasons you should never hire takers [24:16] How the CEO's psychology defines a company's leadership and success [30:00] Benefits of cultivating trust with your people [32:45] Effective ways to stay grounded [37:35] How much process is too much process? [42:05] How to start building processes from scratch [48:48] Finding your zone of genius [53:42] What are the different stages of an operator? [01:02:11] How to create an environment where your operators thrive [01:06:55] Why investing in your operators makes for good business [01:08:30] 30-60-90 day plan: How to onboard new operators with ease [01:14:55] The dos and don'ts of giving feedback to new operators [01:19:10] Understanding the journey of creators [01:23:53] You need to learn to let go [01:26:31] What Regina is most excited about going forward [01:35:40] Parting thoughts Links and Resources: Regina's LinkedIn Connect with Regina via Twitter Coachingfounder.com Give and Take: A Revolutionary Approach to Success by Adam M. Grant PhD