Sophia Hoosein and Jessica MacQueen from the Government of Alberta talk about how content works within the public sector where bureaucracy and politics are the norm.

Lisa Gibson, who leads the communications team at Microsoft Canada, talks about the content challenges that come when companies need to communicate during a crisis like COVID-19.

Alanna Schulz (Twitter, LinkedIn) talks about challenges to creating and managing digital content for the City of Surrey, a bustling metropolis on the south coast of British Columbia. Produced by Kathy Wagner and Blaine Kyllo, theme music by Lee Rosevere.