How a business interacts and supports its customers is super important to keeping hold of them – and attracting new ones. We speak to James Loach, head of UK customer experience at men's grooming brand Harry's, and Coulter Lewis, founder of lawn care brand Sunday, to dig into the details of how...
Published 12/02/20
Despite positive intentions, achieving pay equity across your business isn't something that'll just happen organically. In this episode, we learn how two companies, Buffer and GrantTree, have brought in innovative approaches to ensuring people are paid fairly, based on their skills, experience...
Published 11/18/20