We talked to Churnbuster’s Head of Growth Community about  and host of the Playing for Keeps podcast Kristen LaFrance about: What SaaS companies from the world of DTC Ecommerce. What retention based acquisition means and the impact making customers successful has on the business bottom line. How deeply understanding customers leads enables companies to build more meaningful relationships with them. Resources The Playing for Keeps Podcast Churnbuster How to conduct an internal...

We talked to Drift’s Director of Product Management and host of the Build podcast Maggie Crowley about: 1) Why "Shipped is not done" and how that influences goals and measurement at Drift. 2) "Staying close to the customer" and the processes Maggie and the Drift team put in place to ensure that happens as you scale. Resources The Build podcast Connect with Maggie on Twitter

Welcome to the Customer Conversations podcast brought to you by the team at LearnWhy. My name is Sean Boyce and I’m a B2B SaaS product strategist that loves learning about how to solve customer problems through software.  And I’m Stuart Balcombe a product and growth nerd focused on helping companies discover the customer insights that drive their growth. On this podcast, you’ll hear from SaaS founders and software industry pros working in product, marketing, and customer success roles across...