Tom Gilb joins me on this week's episode of the Agility Island podcast to discuss what stakeholders need and how to solve solve customer problems, opportunities and threats? On the agenda: 1. How can we, as practitioners, be better at eliciting what stakeholders really need, who the right stakeholders are, and how can we solve customer problems, opportunities, and threats? 2. Tom’s Background 3. Review and quality control of requirements 4. Definition of ready 5. Definitions of success and failure and examples 6. Value objectives 7. The principles of success planning and definition: Define the success criteria and the constraints of the failure criteria 8. The importance of rigorous systematic thought 9. Definition of the state of success 10. Scientific inquiry 11. The secret of avoiding failure 12. No evil and outsmarting the evil 13. Limiting losses 14. Choose good 15. The importance of having estimates for much safety will be delivered in a timeframe 16. Who are your critical stakeholders? Who do we need t look after? 17. Tom’s experience at Boeing 18. Value requirements and examples 19. Constraint levels: intolerable, tolerable, success, stretches 20. Impact estimation tables 21. Long-term objectives: mature planners vs. immature planners 22. Technical debt 23. Laws of project success 24. Ethics of success 25. De-composing stakeholder needs 26. Delivering miracles while in planning mode? Tom’s Amazon Repository: https://www.amazon.co.uk/Books-Tom-Gi... Tom Gilb on Leanpub: https://leanpub.com/u/tomgilb Tom’s website (free ebooks): https://www.gilb.com/ About John Coleman: John Coleman's LinkedIn: https://www.linkedin.com/in/johncolem... John Coleman's website: https://orderlydisruption.com/ Looking to get your Scrum/Agility training? Check out my courses at: https://orderlydisruption.com/collect... Thank you for watching. #scrum #agile #productmanagement --- Send in a voice message: https://podcasters.spotify.com/pod/show/agilityisland/message