Rinku Bhardwaj @rinku_bhardwaj_coach is on a journey of exploring the life of self employed woman as a Co-founder of her business consulting firm, Pink Guava Consulting Services. In her 21 years of corporate life, she has held several leadership roles in large firms like Hewitt, Xerox etc. Process re-engineering and unlocking hidden potentials in systems and people has been her forte. She holds a proven track record of leading from front, maintaining the core philosophy at work of high performance culture , through outcome driven business excellence strategies. With a career span of more than two decades, she has delivered number of projects driving operational excellence through product implementations, transformation via technology intervention, operation excellence and customer experience management. She is a passionate trainer and continues to pursue her mission of making a difference through mentoring and coaching . She has recently launched her book as an Author on understanding Customer Experience in detail. --- Send in a voice message: https://anchor.fm/stuti-gogia/message