Join Dr Annalene Weston, Dentolegal Consultant and Mrs Kristin Trafford-Wiezel, Case Manager from Dental Protection to discuss a comprehensive document available for dental practitioners, the Code of Conduct. This useful resource provides guidance and support around best practice for professionalism in the workplace derived from 11 key principles. Listen to this episode to find out about these principles and how to incorporate them into your work environment or everyday life. ...

As clinicians we pride ourselves on providing the best level of care for our patients. We hold ourselves to such as high standard that any suggestion of failing can feel like an attack. That’s why we take it so personally if we receive a complaint. Listen in to this insightful podcast ‘Why does it hurt so much – the defendant’s perspective’, hosted by Dr Kiran Keshwara and Dr Annalene Weston for useful guidance around this topic.

Join Dental Protection’s Dentolegal Consultant, Dr Annalene Weston and in-house lawyer Ms Helen Harbourne as they cover the topic of ‘I’m being sued – what happens next?’. This informative discussion will explain what happens if we get sued and where to begin with defending yourself. Listen in to gain a greater understanding of the next best steps in these stressful situations and hopefully ease fears around the process even slightly.

Join Dr Annalene Weston, Dentolegal Consultant at Dental Protection while she talks through the common legal risks and issues impacting contemporary practitioners with Barrister and former Dental Practitioner, Mr Brad Wright. Listen in to hear useful tips and advice around handling complaints, infection control, provider numbers, workplace protocols and other key areas. 1.10 – Records and radiographs 12.25 – What to do on receipt of a complaint 18.20 – Insight and apology 19.50 – Seeking...

Join Dr Annalene Weston and Dr Kiran Keshwara in our next episode of RiskBites to explore the concept of hero-dontics so when a patient asks for a particular treatment and we agree in good faith, oftentimes against our better judgement. In other words, it could be said we’re playing the hero. Listen to this podcast to find out the risks involved and the potential consequences of saying yes.

What is the power of an apology? Apologies can have positive effects on maintaining a future therapeutic relationship, help to restore trust, reduce negative emotional reactions such as anger and even induce positive physiological responses for the patient and practitioner. This podcast covers what to say and what not to say in an apology as well as examples of effective apologies.

In our first podcast for 2023, we cover the important topic of ‘What should I look for when joining a practice?’. We spend so much of our waking hours in our workplace. Therefore, it is crucial to get our choice of practice right, so that it is a good fit with our own professional aspirations, ethics, financial expectations, and empowers our work-life balance.

Dealing with difficult patients creates additional challenges to any dental appointment and can hinder the ability to provide high quality dental care. This episode of RiskBites discusses how to identify and manage difficult patients including ways to set professional boundaries. Hosted by Dr Annalene Weston who is joined by fellow dentolegal consultant Dr Simon Parsons, this podcast provides insight into the different approaches that can be taken when placed in these unpleasant situations.

Our next episode of RiskMatters, Toolbox for Resilience shares insight around the direct benefits of understanding personal limitations, focusing on your health and building resilience. Featuring topic experts Dr Annalene Weston from Dental Protection and Dr Rachel Morris host of the popular ‘You are Not a Frog’ podcast and creator of the Shapes Toolkit Resilience Training Programme. Our final RiskMatters podcast for the year is essential for all dental practitioners with helpful resources...

Failing is an important part of learning and growth, and it is important to learn from our failures and not be damaged by them. This Q&A style podcast ‘Falling with style – how to fail well’ features Dr Annalene Weston, Dentolegal Consultant and Mrs Kristin Trafford-Wiezel, Case Manager from Dental Protection for an in-depth discussion around this topic.

Join Dr Annalene Weston and Dr Roger Dennett, Dentolegal Consultants at Dental Protection for our next episode of RiskBites to discuss ‘Five Cans’. Derived from a famous story in Greek mythology, this concept relates to questions that dental practitioners should ask themselves when treating a patient. Listen to this insightful podcast to learn more.

Our next episode of CaseMatters, ‘You’re a butcher’ hosted by Dr Annalene Weston examines the conflicting points of view from a distressing accusation made by a patient. Based on a real-life case study from Dental Protection, this podcast will delve into the situation that occurred, including dealings with AHPRA and learning outcomes.

Learn about the importance of privacy in this insightful podcast with Dr Kiran Keshwara, Dentolegal Consultant at Dental Protection. We consider, matters including who owns dental records? What is acceptable to discuss with staff, family members and other providers? Listen to this podcast to find out more.

Join Dr Annalene Weston, Dentolegal Consultant and Dr Colm Harney at Dental Protection to cover the topic of ‘Imposter Syndrome – am I good enough?’. Our team of experts delve into the relevance of this topic to dental professionals and the impact that social media has on self-esteem.

In the latest episode of Case Matters, Dr Annalene Weston, Dentolegal Consultant at Dental Protection will guide you through the case of discussion entitled ‘You killed my tooth’. This case highlights the importance of consent in its purest form. Hear from the people involved and also look at the final outcome to see what lessons can be learnt.

Podcast host and Dentolegal Consultant at Dental Protection, Dr Annalene Weston is joined by retired Dental Protection Dentolegal Consultant and Order of Australia recipient Dr Ralph Neller to share the lessons learned during his inspiring fifty year career. Dr Ralph Neller brings a breadth of industry knowledge and practical advice based around his personal experiences, including the value of mentors particularly for dental practitioners starting their career. Listen in to find out more.

With over 4.4 million Australians considered to have a disability, there is a greater need for dental practitioners to have an understanding on special needs dentistry including: what it is, how they can access this speciality for patients and suitable guidelines around treating patients. Our next episode of Risk Matters covers the topic of ‘Risk benefit analysis at the coal face of special needs’. Featuring guest speaker and expert in special needs dentistry, Associate professor Dr Andrew...

If you’ve ever asked, ‘Do I still need to do a dental charting if I’m taking an intraoral scan of my patient?’, this podcast is highly recommended for you. Join Dental Protection experts, Dr Annalene Weston and Dr Simon Parsons for an informative discussion around this important topic of whether technology can truly and meaningfully replace more traditional recording methods, in this case, the odontogram.

Join Dr Alex Forrest and Dr Mike Rutherford as they cover the topic of forensic odontology. After a long-standing career specialising in this area, Dr Alex Forrest shares his personal stories of working across the world as a forensic odontologist including natural disasters, highlights where and how forensics fits into our everyday dental practice and discusses the importance of quality dental record keeping.

Our latest episode of RiskBites covers the topic of provider numbers in light of the fact that hygienists, OHT’s and therapists can apply for them, to consider an in-depth analysis around provider numbers and the risks around having one. A provider number is a site-specific claiming mechanism that enables your patients to access to third payments on behalf of a patient for treatment you have provided. Join industry experts Dr Annalene Weston, Dentolegal Consultant and Mrs Anita Kemp and Mrs...

Join Dr Annalene Weston, Dentolegal Consultant at Dental Protection to explore 'Not worth the paper it’s written on’. This insightful podcast explores a case that pivots around the use of a consent form in complex care. Hear the different sides of the story within this case to help better understand patient consent.

In this episode of RiskBites, Kristin Trafford-Wiezel and Dr Annalene Weston from Dental Protection discuss the impact of accelerating treatment, a largely consumer driven concept. They consider whether centering our decision making around consumer expectations makes us race to the bottom or rise to the top? And, whether accelerating treatment accelerates risks for patients and dental practitioners alike.

It is commonplace in the current dental working environment for dentists and some hygienists and therapists to be in a contractor relationship with a practice. In this episode of RiskBites, learn about contractor relationships and how they differ from being an employee. Find out whether independence is always a good thing, and how to create an inclusive, cooperative workplace where everyone feels like part of the team.

Join Dr Geraldine Moses and Dr Annalene Weston, Dentolegal Consultant from Dental Protection as they discuss the use of drugs in dentistry, both those we prescribe and those that patients are already taking when they attend. This episode will cover key interactions that dental practitioners should watch out for, dispel common myths regarding drugs in dentistry and provide helpful resources regarding medications. 2.06 – Categories of medications that cause the most harm when combined with...

Join Dr Annalene Weston, Dentolegal Consultant at Dental Protection who will guide you through the case study ‘That’s assault mate’. This podcast will explore what constitutes as consent in the dental surgery and how and when confusion can arise.