In this episode, Mustafa & Ryan discuss UX best practices with writing. We discuss how users read websites, the two types of readers, Scanners and Methodical, and how you can design your website to improves its readability. We also talk about User Fudged Experiences, which are observations of users who do weird and wacky things with your products, what it means, and how you can innovate to support them achieve their goals. References: Eye-Tracking Study You Won’t Finish This Article Jakob Nielsen study