Episode 101 - The Danger of Self-Serving Design
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This week, Chris and Jon talk about self-serving design and the products that put customers last. It's not a DIY project... Self-serving design and self-serving products put the main focus on the needs of the business before the needs of the customer. Listen in and learn why this is a risky road to travel down, and discover what you can do about it!
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More Episodes
This week, Chris and Jon give their final episode of the Design Review and talk about the important high points from all the years of conversations. A huge "thank you" to all our fans who have stuck with us over the years. While we won't be making any new episodes, producing this show has meant a...
Published 06/15/22
Published 06/15/22
This week, Jon is AFK again and Chris answers a listener question about research, and why it's far more effective to diversify the different types of research activities you do as a design org. It's kind of a mini-episode so we're calling it 104.5. Listen in and enjoy!
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Published 06/08/22
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