Ep 45: Reactive vs Proactive Support
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Description
Davy and PJ talk a little more in depth about support and the dangers of being a purely reactive design system team. How do you handle requests, and how to operate the program during times of duress. Episode Transcripts
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When you're on a team of one, or fully staffed team with design and engineers, you'll soon have to shift some of your yes responses, to no. Davy and PJ talk how this at times trickles in through contributions, something that was an exciting concept in early days, but can get harder to manage as...
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