From Call Centers to Digital Banking: Zach Eychaner's Journey
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Description
In this episode of Digital Banking Podcast, host Josh DeTar interviewed Zach Eychaner, VP of Digital Experience at ELGA Credit Union. They explored the crucial role of digital strategy in credit unions, emphasizing the need for personalized member experiences and the importance of staying true to the organization's mission. Eychaner shared his insights on how technology can help credit unions serve their members better without losing the personal touch that defines them.Eychaner discussed the...
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