The Resiliency Requirement
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Description
Is change and agility so ubiquitous that we are no longer in the Digital Age, but in the Age of Disruption? Has resiliency become the newest organizational capability?
Charlie and Frank discuss how disruption has made resiliency a key capability in today’s organizations. Are some companies like SAS and Lucidworks providing the necessary customer intimacy tools to facilitate this resiliency requirement?
Charlie and Frank discuss the importance of resiliency in the Digital Experience Supply Chain.
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