NSW | Marco Figueroa | Episode 3 In this episode of Digital Gov Dialogues, Judy Hurditch and ex New South Wales Department of Customer Service (DCS) Group CISO, Marco Figueroa, explore the non-technical components of a sound cyber security policy, including: defining the agencies’ “crown jewels’’; how agencies can systematically establish their risk appetite; and the movement away from perimeter based technology toward a zero trust framework. They also discuss an agile approach to cloud adoption, the financial sector as a cyber bench marking tool and approaches agencies can take to successfully win support for cyber security policy with non-technical decision makers. Marco Figueroa is a highly experienced senior cyber security professional with extensive experience in public sector cyber security procurement. Most recently, he was the Group Chief Information Security Officer for the New South Wales Department of Customer Service (DCS).