Managed Services and Outsourcing is a multi-billion-dollar-a-year industry in Canada alone.  As such, it makes up a very large part of the IT industry as well.  How is working at a Systems Integrator or Consulting Company different from working for an Enterprise or Gov’t organization directly? What does it take to become involved in this space? Joining Morley in this episode to share his thoughts on providing managed services is Raj Kapoor.  Raj is an Executive Partner at the Whitestone Group, a consulting company and IT service provider that specializes in technology governance, strategic vendor management, and outsourcing optimization.