Episode 34: Erin Cohen, Director of Consumer Insights at Tim Hortons
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Description
What's driving menu innovation for quick service restaurants in the face of broader health and post COVID trends? In this episode, Erin Cohen, Director of Consumer Insights at Tim Hortons, joins Mike, Sean, and guest host Jaclyn Chiarello, from Ipsos's Innovation group, talk about how data from both customers and broader trends is influencing Tim Hortons evolving offer to Canadians. Warning, this episode may make you very hungry.
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