Key Issues Owner/Manager What is continuous improvement? Why continuous improvement? Does this process only look at things that are not working? Why do we need to improve if what we are doing is already working? What level of impact can continuous improvement achieve? What areas can continuous improvement be applied? Areas of possible Improvement Business Strategy Business Results Customer Service Customer Relationships Internal Relationships (Employee) Relationships with Suppliers All standardised processes that have been running unchanged for more than 5 years. Key steps to help embed the process 1. Commit throughout the organization. ... 2. Make kaizen 9 (drilling down to the route cause) part of the new routine. ... 3. Tie it back to everyone's job. ... 4. Measure the results. ... 5. Communicate. ... 6. Be deliberate and patient. ... 7. Repeat. Your Leaders need to focus on Continuous Improvement and ensuring it is part of the People Engagement Strategy. This is actually easy, and comes back to great communication and Authentic Leaders. ​ Subscribe for free to the entire season of Engaging Your People for Success Subscribe Most businesses and leaders need help to really see this key area with ‘fresh eyes’. If you have reached this point do contact me directly at [email protected] for a free no obligation discussion of just where you are and how we may be able to help. Tags; strategy and culture, aligning culture and strategy, strategy implementation, strategy vs culture, culture and strategy, business strategy, strategic planning, strategy software, humantelligence alignment, organizational culture, cultural change, strategy cascade, strategy, culture, align team goals, objectives, technology, people, training, continuous improvement