One of the biggest process mismatches I see regularly occur across business of all levels is recruitment and onboarding. The gaps here are often huge You can easily avoid this!!!! I have talked about good recruitment techniques in Part 2 to keep you out of trouble. However when recruitment finishes and onboarding starts, it is another key risk area, one where mismatches often occur leading to either disengagement or staff members leaving soon after hire. Good Onboarding Done by the hiring manager Clear weekly agenda Time spent with the person to ensure any required training is clear and being utilized. Hiring manager to review all training with the new employee as it is finished/passed. Clear program set out for the entire length of probation, and run by the hiring manager- milestones, expectations and meetings. For the first week, the hiring manager should meet with the new employee daily at a minimum. For the entire length of probation the program should ensure the new employee has weekly/bi-weekly meetings with the new manager to review their feelings of settling in, success, training, needs, general work ability. Including 2 way feedback Fixed probation review meeting with workplace expectations that are clear and able to be reviewed. Clear objectives Most importantly- document everything!!!! Probation This can be your saving grace, and should be used if the employee is not meeting the standards required In Job Contract Clear and legal terms Enforceable Monitored during entre length of Induction Hiring manager responsible for deciding on sign off and reviews Clear objectives to be met Include behavioral objectives to ensure the culture is upheld Clear steps in terms of feedback and opportunity to improve Subscribe for free to the entire season of Engaging Your People for Success Subscribe Most businesses and leaders need help to really see this key area with ‘fresh eyes’. If you have reached this point do contact me directly at [email protected] for a free no obligation discussion of just where you are and how we may be able to help. Tags; strategy and culture, aligning culture and strategy, strategy implementation, strategy vs culture, culture and strategy, business strategy, strategic planning, strategy software, humantelligence alignment, organizational culture, cultural change, strategy cascade, strategy, culture, align team goals, objectives, technology, people, training, continuous improvement Shows Previous: Episode 33-36 Continuous Improvement- Make money while you sleep! Next: Episode 41-44 Coach your way to Exceptional Leadership Written by Lisa Askwith Director of ApexBRS | ApexBRS, Regional Director of See Global Media, Chair of EGN Singapore, and Associate Professor Cambridge Corporate University | At the Age of Change, providing the HR component of the Global Executive MBA and BBA. Lisa has worked for some of the largest companies in the world and successfully led restructures and change management programs in order to improve the bottom line through engaging the people for success, while developing exceptional leaders who can make a positive impact on Culture and long term business sustainability. You can connect with Lisa on any of her platforms LinkedIn Lisa Askwith - Director - Apex BRS https://www.apexbrs.com/ https://www.facebook.com/ApexBRS https://tockify.com/ibgrnetwork/pinboaird?search=lisa&startms=1602216000000