Stellar Customer Service Starts with the Hiring Process
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A Mediterranean oasis in the middle of the Arizona desert, CALA offers its patrons seasonally-inspired dishes with a carefully curated selection of wines and cocktails to accompany them. This business recently opened but has already made an impact with its quality cuisine, customer communication and exceptional service. Hear from general manager, Robert Meir, and learn about how he is building the team he credits with being ambassadors for the restaurant’s values.
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Have you seen the “Yelp Elite” badge on profiles on Yelp or encountered community managers in your city, but felt unsure about what their roles are in the business community? Emily sits down with Gabi and Aimee—two Yelp employees who got their start as community managers—to discuss the importance...
Published 06/23/22
Hall of Famer Calvin Johnson Jr (aka Megatron played wide receiver for 9 illustrious years on the Detroit Lions. Now he’s embarked onon a new journey as a cannabis executive. Johnson is co-founder, along with Detroit Lions teammate Rob Sims, of Primitiv, a Michigan-based cannabis company that...
Published 06/23/22
Michael E. Kassan is the founder and CEO of MediaLink, a leading strategic advisory firm. Described as the “ultimate power broker,” he is a trusted advisor on speed dial with every major executive in the media, marketing, entertainment and technology C-Suite. They seek his insights and...
Published 06/22/22