Kelly Cavers, chief sales officer for Discover The Palm Beaches, discusses The Palm Beaches' long history of hospitality, what it means to be a great host, what genuine hospitality is and why it is important, creating welcoming environments where everyone is made to feel welcome, how connecting meetings and events with DEI initiatives makes a real difference, and the importance of what happens between the sessions. This episode is created in partnership with The Palm Beaches. Subscribe now to ensure you don't miss an episode of the Skift Meetings Podcast. Skift Meetings is defining the future of business events. Visit our website for the latest news, reports, reviews, and events.