Nicola Kastner is one of the rare people who intentionally entered the events industry. The founder of The Event Strategist, a boutique consultancy firm, she helps her clients optimize their event experiences to drive bottom-line results. Before creating The Event Strategist, Kastner was the global vice president of event marketing strategy for SAP, a market leader in enterprise application software. She recently discussed the importance of data in event strategy with Skift Meetings at the Future of the Events Industry 2024 virtual summit. Light Bulb Moment Kastner studied hospitality at university, and when she took a course about incentive travel, a light bulb went off for her. After graduating, she worked on the hotel side at a destination management company. Later, she joined Maritz, where she helped run incentive travel programs for 12 years. Attending a conference, Kastner took a course about event strategy that changed the course of her career.  SAP Sapphire Shines When asked what event she has planned that she is most proud of, she says SAP Sapphire 2019 in Orlando. This SAP flagship event included 25,000 attendees, 35 workstreams, and 120 content team members alone. In total, 5,000 employees worked on it. In addition, the conference strategy was led by data. Data Geek According to Kastner, not much can’t be figured out with a pivot table. Now, with the addition of AI, her pivot tables are even more in-depth. She is leaning in to understand all the nuances of AI, which she says will change the work. Being so data-driven has been a differentiator in her career, she says.  Learning From TED Last year, Kastner applied and paid out of her own pocket to participate in the TED conference in Vancouver. It was worth it, and she was very impressed. Before she even got onsite, she had a feeling of belonging from a WhatsApp group created for first-timers.  Big Difference Between the Business of Events and the Events Business She said that event professionals tend to focus on logistics, not the business of events. And those are two distinctly different things.